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Assistant Director, Facilities Operations and Services

Apply now Job no: 521893
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Facilities Operations&Services
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Assistant Director, Facilities Operations & Services (OS) ensures support of the University commitment for providing quality buildings, grounds and customer services to the entire campus community; with responsibility for grounds and building services department activities related to University facilities operations, which may also include minor projects.  The university includes approximately 5 million square feet in 70 buildings and leased properties supported by a team of 160 Operations and Services employees. This position has indirect oversight of approximately 100 team members and direct supervision of two managers: Housekeeping and Grounds. This position provides support and assistance to the Executive Director of Operations and Services as needed to ensure the smooth operation of department and efficient management of its Operations and Services Program. This position may serve as the Executive Director’s designee in their absence.

Minimum Qualifications (Required):

  • Bachelors’ degree in management, engineering, construction or related technical field and a minimum of 3 years’ directly related experience, or Associates degree in management, engineering, construction or related technical field and a minimum of 7 years’ directly related experience or high school diploma or GED/equivalent and 10 years’ experience, in facility management with supervisory responsibilities and daily operations management for building services and grounds or trades
  • Proven experience and proficiency administering a wide variety of facilities maintenance functions, service, repair/ renovation contracts monitoring workers, contractors and vendors in an institutional environment/setting
  • Successfully demonstrated ability to react and adjust quickly to changing conditions and come up with timely, practical and cost effective solutions
  • Successfully demonstrated ability to plan, implement and control operational budgets of $3M or larger
  • Proven leadership abilities in effective personnel management
  • Successfully demonstrate project management skills in planning, organizing, and controlling facilities related maintenance and repair work
  • Successfully demonstrated ability to plan and implement building systems maintenance and preventative maintenance schedules.
  • Strong interpersonal, communication (written and oral) skills, and computer competency
  • Familiarity with sustainable practices implementation
  • Requires the successful demonstration of promoting importance of teamwork
  • Demonstrated ability to work cooperatively and collaboratively with college faculty, staff, administrators and stakeholders
  • Possess a valid driver’s license

Preferred Qualifications:

  • Master's degree in facilities, engineering, technology, architecture, business administration or similarly related field
  • Evidence of on-going professional development or other degrees and certifications
  • Experience in higher education and/or a unionized environment
  • Experience providing service to student residence halls
  • Demonstrated working knowledge of codes and regulations such as Massachusetts Building Codes, OSHA Regulations, and ADA Regulations
  • Experience working with a work order system
  • Knowledge of MA procurement regulations
  • Experience developing short (3 - 5 years) and long-term (strategic) plans and using data analytics and KPI’s in decision making

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is an SEIU 888 Professional Union position, Grade P21.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read “Know Your Rights: Workplace Discrimination is Illegal” poster (pdf) which provides an overview of many relevant equal opportunity laws.

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