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Senior Salesforce Systems Analyst
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527039
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Enterprise Applications
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| UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We have an exciting portfolio of Salesforce and partner technologies, including Education Cloud, Sales Cloud, Service Cloud, FormAssembly, Schedule Once and DocuSign. All strategically focsed on student success initiatives.
We are seeking an experienced Senior Salesforce Systems Analyst to join our award-winning team. The Senior Salesforce Systems Analyst will have a strong background in Salesforce requirements definition, solution design, and hands-on Salesforce configuration. This role requires a deep understanding of Salesforce best practices, the ability to translate business requirements into technical solutions, and the expertise to implement these solutions efficiently and effectively.
The Senior Salesforce Business Analyst collaborates with university stakeholders to support and enhance Salesforce functionality and bring about new solutions in our enterprise Salesforce environment. This position develops business processes and workflows, engages in application design, configuration, testing and implementation. This position may lead application projects and facilitates change management and support to ensure successful deployments. |
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Facilities Service Center Coordinator (two positions)
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527864
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Facilities Business Operation
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| This position provides broad based Customer Service support as needed to the Facilities Service Center. Primary duties include responding to all incoming calls and visitors related to facility emergencies, maintenance requests and routine inquiries, the coordination of employee programs (such as uniforms, gas cards, cell phones, and procurement/business support) as needed to the Facilities Management Department. Miscellaneous office support will include coordinating office activities and support for multiple senior-level managers and other team members within the Facilities Management Department to ensure the smooth operation of facilities business including procurement and accounts payable processing, strategic reporting, process improvement. |
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Program Coordinator for K-12 Early College Initiatives
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527817
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Enrollment Services
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| The Program Coordinator for K-12 Early College Initiatives will develop comprehensive academic supports for high school students in transition with intellectual disabilities., to promote access to campus life and college coursework in an inclusive setting. The incumbent will oversee the University of Massachusetts Lowell (UML) Massachusetts Inclusive Postsecondary Education (MAIPSE), a statewide initiative, promoting partnerships between institutes of higher education and local education agencies to offer students with intellectual disabilities the opportunity for college-based transition services (CBTS). The Program Coordinator will work closely with secondary school district partners and the state MAIPSE coordinator to coordinate all program activities. This includes outreach to schools, collaboration with special education and transition staff, students and families and departments within UML; co-facilitating person-centered planning and advising; collaborating with university departments including disability services, registration and student supports to facilitate students’ full inclusion into campus life. The position also requires facilitating ongoing communication and partnership meetings with school and community members to establish and program goals.
The Program Coordinator will also attend all scheduled MAIPSE Coordinator monthly meetings led by the state MAIPSE coordinator
The Program Coordinator must effectively and efficiently work in a team capacity with a broad range of university and school staff to accomplish goals related to project work. The incumbent is a key driver in the success of the MAIPSE partnership, in promoting inclusive college-based transition services. |
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Access Services Manager/Librarian
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527851
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Library
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| The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the team, the Access Services Manager/Librarian is a leader who will contribute thoughtful and innovative suggestions for appropriate policy decisions; engage in meaningful assessment and planning; develop documentation for policies, procedures, and training; supervise staff; and oversee Lydon Library building operations. The Access Services Manager/Librarian reports directly to the Head of Access Services, collaborates with all library staff, and liaises with other campus colleagues as well as external partners. |
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Athletic Facilities & Event Operations Assistant (part-time/temporary)
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527813
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Athletic Programs
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| The Athletic Facilities and Events Operation staff currently oversees the following athletic campus facilities: Costello Athletic Center, Cushing Soccer and Lacrosse Field, Cushing Field Hockey and Track & Field Complex, River View Softball Field, Mahoney Gymnasium, Edward A. LeLacheur Park. |
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Facilities Personnel Manager
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527799
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Facilities Business Operation
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| The Facilities Personnel Manager provides confidential broad based human resource management support to the department. The Facilities Management Personnel Manager is responsible for managing human resources functions within the Facilities Management department. Key responsibilities include overseeing the timekeeping system, supporting employees throughout their lifecycle (hiring, onboarding, performance, and offboarding), managing position descriptions, and coordinating searches for new staff. This position works closely with the university’s HR team and reports directly to the Executive Director of Business Operations to ensure all processes follow university policies and support departmental needs.
In addition, the Personnel Manager is responsible for maintaining accurate employee records and generating reports to support planning and compliance. The role includes coordinating updates to job descriptions, helping manage organizational structure, and ensuring effective communication between Facilities Management and other university departments. Strong organizational and communication skills are essential for success in this position. |
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Graduate Admissions & Outreach Coordinator
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527773
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Manning School of Business
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| The Manning School of Business seeks a full-time Graduate Admissions & Outreach Coordinator to support its graduate recruitment and admissions initiatives. This dynamic role involves providing admissions counseling, personalized advising, and coordinating outreach and event activities for prospective graduate students. The Coordinator plays a key role in enhancing the School's visibility through active engagement in on-campus programs, recruitment events, and marketing campaigns.
Core responsibilities include maintaining accurate CRM records, managing data entry, and collaborating with admissions staff and faculty to ensure a student-focused and efficient admissions process. The position also includes limited cross-training in academic advising to provide coverage during staff absences and supports student onboarding through participation in orientation and community-building events.
This is an excellent opportunity for a motivated professional committed to student success and the strategic growth of graduate programs. |
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Executive Director of GPS Enrollment Operations
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527779
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Grad & Professional Studies
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| The Graduate, Online & Professional Studies (GPS) division at UMass Lowell services master’s students in online and on campus programs, on campus international students, online adult undergraduate students, and students enrolled through corporate partners. The division is responsible for all winter and summer session programming as well as online programming during the Fall and Spring semesters. The Enrollment Management (EM) enterprise in GPS includes recruitment and admissions, student advising and success, and course scheduling and works collaboratively with the University marketing department and the Division’s Technical Services unit.
Reporting to the Executive Dean, (GPS), the Executive Director, GPS Enrollment Operations (EXDR) is responsible for optimizing enrollment operations at every stage of the student journey to achieve the following goals:
• Improve processes within and between EM units
• Grow enrollments
• Increase scalability
• Improve operational efficiencies
• Leverage and better use technology
• Streamline how the individual functional areas of recruitment, admissions, enrollment, and retention are integrated to improve the student experience
The Executive Director (EXDR)will oversee the overall EM function, daily EM activity, and ongoing performance of the enrollment management units within the division; they will also be a key point-person with University functional staff outside of the division, including the Registrar, Financial Aid, and Student Financial Services. They will strengthen cohesion between enrollment management units and identify and implement process improvements and efficiencies that enable growth and improve the student experience. The EXDR will ensure that EM systems are optimized, appropriately deployed, utilized to support each functional unit, and ensure that future system changes are strategic, well-planned, and successfully executed. |
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Office Services Assistant (part-time/temporary)
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527678
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Office Services
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| Operates duplicating & mail equipment, confers with organization staff and maintains liaisons, responds to inquiries, assists in mail, print, receiving functions, and performs related work as required. |
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Associate Director-GPS Undergraduate Recruitment (Promotional Opportunity)
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527672
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Grad & Professional Studies
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| This being a promotional opportunity, only current UML Employees within the same Bargaining unit are eligible to apply for this position.
The Associate Director of Recruitment supervises, coaches and develops staff in Inquiry Response Team (IRT). IRT ensures GPS inbound students’ calls and emails are addressed in a timely manner. The team also conducts outbound call campaigns to fulfill recruitment and enrollment goals.
The individual in this role is responsible for planning and executing recruitment and yield strategies for the assigned degree programs. Responsibilities include: attending recruitment events, college fairs, conducting information sessions, recruitment webinars, contacting prospective students and keep them engaged during the recruitment, admissions and matriculation phases. The Associate Director of Undergraduate Recruitment will also participate and support evaluating and summarizing applications for admissions. Collaborate with the marketing team, academic program coordinators/departments on marketing efforts and developing marketing materials.
Collaborating with the Assistant Dean of Recruitment & Admissions, the Associate Director of Undergraduate Admissions provide leadership in leading special recruitment and admissions projects and in managing external partners. |
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GPS Enrollment Support Specialist (Temporary/Part-Time)
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527643
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Grad & Professional Studies
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| The UMass Lowell division of Graduate, Online, and Professional Studies (GPS) is seeking qualified applicants to join our growing team of student success professionals. The Enrollment Support Specialist (ESS) will review the records of incoming and current students, with the program’s academic advisor, to ensure timely follow-up on worksheets, advisement reports, and university petitions and exceptions, ensuring a smooth path to degree completion for undergraduate continuing education students, supporting student retention and enrollment efforts. |
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Secondary Clinical Supervisors (temporary/part-time)
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527663
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School of Education
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| University of Massachusetts Lowell is seeking part-time program supervisors with interest and experience teaching in middle and high schools to supervise teacher candidates in their practicum. Program Supervisors observe, coach, and train graduate candidates seeking teacher licensure in math, the sciences, history, and English. Candidates work collaboratively with teacher preparation faculty on supervision protocols and executing the state mandated Candidate Assessment of Performance (CAP). Supervisions typically occur 1-2 times per month on weekdays between the hours of 8:30 a.m. and 2:30 p.m., in schools around the state.. Supervisors observe and meet regularly with teacher candidates during their practicum. |
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Assistant Coach - Women's Softball
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527675
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Athletic Programs
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| The Assistant Softball Coach assists with the organization and supervision of all aspects of the Softball team within the parameters designated by the university, the America East Conference and the National Collegiate Athletic Association (NCAA). |
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Plumber And Steamfitter I
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527639
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Facilities Operations&Services
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| Incumbents of this position, repair, maintain and/or alter plumbing sanitary piping and fixtures, roof drainage systems, storm drain piping and fixtures, hot and cold water distribution systems, gas distribution systems, steam and hot water heating units, fire sprinkler system emergency response, backflow prevention systems, safety equipment, irrigation systems, safety eyewash and deluge shower piping systems, special lab acid waste and water systems, industrial cafeteria equipment and perform related work as required. Plumber and Steamfitter I is the entry-level skilled trade job in this series. |
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Carpenter I
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527640
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Facilities Operations&Services
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| Incumbents of positions in this series maintain buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs , etc., inspect buildings to determine need for carpentry to be done; erect and dismantle staging and scaffolding; and perform related work as required. The basic purpose of this work is to perform carpentry maintenance work in support of general maintenance, repair and/or alteration of state buildings and related structures. |
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Financial Aid Assistant Director - State Programs
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527656
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Financial Aid
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| UMass Lowell seeks an experienced Financial Aid professional to join our dynamic team as an Assistant Director to manage State Financial Aid programs. |
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Sr. Assistant Director of Admissions Communications
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527619
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Undergrad Admissions
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| The Sr. Assistant Director of Admissions Communications leads the strategic development and execution of data-driven, multi-channel communications that support the University’s undergraduate enrollment goals. This managerial position oversees communication planning and implementation within Slate CRM, ensuring a coordinated, results-oriented approach to prospective student engagement. This role also serves as a key advisor and collaborator across Enrollment Management on communication strategy, systems optimization, and user experience improvements. They work collaboratively with the marketing office to support their communications and content delivered in the communications plan. The role is the last line for communication approval and responsible for scheduling and sending communications, forms and portals using a development cycle process. Some opportunities for remote work available. |
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Associate Director of Student Affairs - University Crossing, Fox Common and Gaming Operations
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527638
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Student Affairs
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| The primary responsibilities of the Associate Director pertain to the day-to-day management and oversight of events at Rowdy’s Esports Arena, University Crossing, and Fox Common. The Associate Director is responsible for managing a student staff that supports approximately 8,000 events each year for students, faculty, staff, and guests. Space management includes coordinating facility usage, facilitating various room setups, space approval via campus scheduling software, technology training and implementation, conference and food service support, maintenance, and training staff on emergency procedures.
The Associate Director will also have specific oversight of Rowdy’s Esports Arena. Oversight of space will include day-to-day operations of an Esports program that supports on-campus teams competing at various levels of play. The Associate Director will work with the director to manage the budget for staff and day-to-day operations to support team and individual play. The Associate Director will also work with campus partners in IT to maintain and replace hardware and software for stations as needed per university standards. |
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Program Specialist
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527606
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River Hawk Scholars Academy
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| The River Hawk Scholars Academy (RHSA) is a student success and retention program at UMass Lowell, supporting first-generation college students as they navigate the transition from high school to college and beyond. The Program Specialist plays a critical role in the delivery and enhancement of programmatic activities aimed at boosting college degree completion and enriching student success. Collaborating closely with academic departments and student services, the specialist helps implement a comprehensive educational program that equips students with a holistic support network, promoting wellbeing and fostering seamless pathways to degree attainment.
The Program Specialist provides general program management and assists on the systematic collection, assessment, and reporting of data to gauge program effectiveness and inform strategic improvements. This includes tracking student participation, academic progress, and program outcomes to ensure alignment with the academy’s goals and with the intent to translate that data into actionable outreach. They will coordinate and collaborate with Academic Services, Centers for Learning, Advising, Student Affairs and other partners and may develop training material, conduct workshops, and other duties as assigned.
The Program Specialist is a grant funded position (June 2025-May 31, 2026), with potential for continuation contingent on funding. |
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Faculty Part-time - Physical Therapy
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527618
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Physical Therapy & Kinesiology
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| The Zuckerberg College of Health Sciences at the University of Massachusetts Lowell is searching for part-time adjunct instructors to teach in the Doctor of Physical Therapy program. Teaching opportunities are available beginning in Fall 2025 semester. We seek candidates with expertise in orthopedic/musculoskeletal, neurological, pediatric, geriatric, acute care, and/or cardiovascular and pulmonary physical therapy. |
