General Summary of Position:
The Office of the Registrar at UMass Lowell is seeking a motivated and technically skilled Student Records and Systems Support Specialist to provide analytical, technical, and operational support for Registrar Systems, Operations and Reporting.
This position supports enterprise systems and technology initiatives involving PeopleSoft Student Administration (SIS), Softdocs Document Management, Salesforce, and SUMMIT reporting. Responsibilities include data extraction and analysis, report development, programming and scripting, system testing, electronic form and workflow development, data validation, and business process automation.
The successful candidate will collaborate with Registrar staff and campus partners to support system enhancements, improve data integrity, streamline business processes, and develop technology-driven solutions that enhance operational efficiency and student services.
This position offers recent graduates in Computer Science, Business Analytics, Information Systems, or related fields an opportunity to apply their technical and analytical skills in a higher education environment while gaining practical experience with enterprise systems, reporting, programming, and workflow automation.
Minimum Qualifications (Required):
- Bachelor's degree in Computer Science, Business Analytics, Information Technology, Information Systems, or a related field.
- Previous experience in a Registrar's Office or related higher education administrative environment.
- Knowledge of academic records processes and University policies and procedures.
- Demonstrated analytical, technical, and problem-solving skills.
- Ability to manage multiple assignments and meet established deadlines.
- Strong organizational, communication, and interpersonal skills.
- Ability to work independently and collaboratively with individuals from diverse backgrounds.
- Ability to maintain confidentiality and safeguard student information in accordance with FERPA and University policies.
Preferred Qualifications: (If applicable)
- Master's degree in Computer Science, Business Analytics, Information Systems, or a related field.
- Experience with PeopleSoft SIS, Softdocs, Salesforce, SUMMIT, or similar enterprise systems.
- Experience with Python, Boomi, SQL, HTML, JavaScript, Visual Basic, or database applications.
- Familiarity with Microsoft Office, Visio, Lucidchart, and reporting tools.
- Experience with electronic forms, workflow automation, system testing, and business process improvements.
Special Instructions to Applicants:
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.
This is a part-time, temporary, non-unit, non-benefited position.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
