Careers at the University of Massachusetts Lowell

General Summary of Position:

The Manning School of Business seeks a detail-oriented and proactive Department Assistant to provide administrative and operational support to assigned academic departments.

This position supports the daily academic, financial, and administrative functions of the department and serves as a key liaison between faculty, students, department leadership, and university offices. The Department Assistant ensures efficient office operations while supporting faculty personnel processes, student employment, events, and accreditation-related documentation.

Essential Job Duties:

Administrative and Office Support 

• Provide administrative support to Department Chairs and faculty.
• Coordinate meetings, schedules, and department communications.
• Maintain departmental records and files.
• Prepare correspondence, reports, and materials using Microsoft 365 and university systems.
• Serve as the primary point of contact for departmental inquiries.

Financial & Operational Support 

• Track and reconcile departmental budgets and accounts under direction of department leadership.
• Process travel authorizations and reimbursements through Concur.
• Coordinate purchasing of supplies and materials through University Procurement.
• Submit facilities requests and track service completion.
• Maintain financial documentation and assist with reporting as requested.

Faculty & HR Support 

• Coordinate faculty hiring documentation in collaboration with HR and Equal Opportunity.
• Prepare and submit ePAFs and related employment paperwork.
• Assist with faculty onboarding and contract processing.
• Maintain faculty credential documentation and course materials for AACSB compliance.
• Support adjunct hiring and student employment processes.

Events & Program Support 

• Coordinate logistics for departmental events, including room reservations, technology setup, and materials preparation.
• Assist with speaker visits, industry engagement events, and student programs.
• Coordinate guest travel and reimbursement documentation.
• Provide on-site event support as needed.

General Support & Special Projects 

• Supervise student employees as assigned.
• Provide support for department initiatives and special projects.
• Perform other duties as assigned.

Minimum Qualifications (Required):

• High school diploma or GED required; Associate degree preferred.
• Minimum of three years of administrative experience, preferably in a higher education setting.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office Suite and university enterprise systems.
• Ability to manage confidential information with discretion.

Additional Considerations:

• Experience working in an academic department.
• Familiarity with ePAFs, PeopleSoft, Concur, and student employment systems.
• Experience supporting AACSB accreditation documentation.
• Demonstrated ability to work effectively with diverse populations.

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This position is full-time, benefited and in the SEIU Professional union and is a salaried non-exempt position in grade P15. Anticipated salary based on the range and experience within minimum: $54,217, 25th quartile of $61,672 and midpoint of $69,126.

Initial review of applications will begin immediately and continue until the position is filled; however, the posting may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.