Associate Director of Residential Education for Student Success & Leadership (ADSSL)
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Job no: 528173
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Residence Life
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:
General Summary of Position:
The Associate Director of Residential Education for Student Success & Leadership (ADSSL) is a senior member of the Residence Life central office and Residential Education leadership team. This position is responsible for creating a dynamic, supportive residential environment that prioritizes student wellbeing, academic success, and leadership development.
The ADSSL leads strategic initiatives to promote student retention and wellbeing within the residence halls and supervises key full-time and student staff. This role also collaborates with campus partners to ensure that students thrive academically, socially, and personally. The ADSSL oversees residential care and concern efforts and serves as the department’s liaison to the university’s Student Behavioral Intervention and Response Team (STARs).
The ADSSL is also responsible for the leadership development of residential students, serving as the primary advisor to the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH).
The ADSSL is directly supervised by the Director of Residential Education.
Specific Responsibilities Include:
- Directly supervise assigned full-time hall staff and a graduate coordinator. Provide indirect supervision to graduate fellows and student staff members across assigned residential communities
- Lead initiatives supporting student retention and personal wellbeing. Coordinate student outreach and follow-up as a member of the behavioral intervention (STARs) team. Analyze crisis and care-related trends to develop proactive responses.
- Advise the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). Provide leadership development opportunities, organize retreats, and support student-led programming and recognition events.
- Participate in the on-call crisis response rotation as a secondary or tertiary responder. Provide leadership during critical incidents and ensure coordinated follow-up.
- Provide direction and leadership for the residential education team in the absence of the Director.
Minimum Qualifications (Required)
- Master’s degree in Higher Education, College Student Personnel, or related field
- At least 5 years of progressive experience in residence life
- Minimum 3 years of experience in a mid-level residence life role
- Minimum 2 years supervising full-time staff or 4 years supervising graduate staff
- At least 1 year of experience advising student organizations
- Experience managing student support cases and follow-up
- Demonstrated ability to connect with students and campus partners
Preferred Qualifications:
- 2+ years advising RHA or NRHH chapters
- Experience with residential leadership curriculum development
- Previous care team participation
Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
This is an SEIU 888 Professional Union position, Grade P17.
Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.
This position will require regular weeknight and some weekend hours to support residential student leadership organizations.
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