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Associate Director of Operations & Services

Apply now Job no: 497765
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Facilities Operations&Services
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Associate Director, Facilities Operations & Services ensures support of the University commitment to providing quality facilities, trades work and customer service services to the entire campus community; with responsibility for trades department activities related to University facilities building, infrastructure and site projects.  The growing university includes 4.5 million square feet in 60 buildings and 160 people.  The position supports and provides assistance to the Director of Facilities Operations and Services with supervisory/management activities.

Minimum Qualifications (Required):

  • Bachelors degree in management, engineering, or related technical field and a minimum of 7 years successful experience in facility management with responsibility for managing the daily operations of several trades functions pertaining to the building and infrastructure maintenance and repair; as an alternative, other Bachelor’s degree and 10 years of successful extensive similar facilities  experience
  • Five years experience administering various maintenance, service, repair and renovation contracts and monitoring workers, contractors and vendors
  • Management/supervisory experience with a minimum of 3 years successful experience supervising a similar staff size
  • Successfully demonstrated ability to plan and implement building systems maintenance and preventative maintenance schedules
  • Successfully demonstrated ability to react and adjust quickly to changing conditions and come up with timely, practical and cost effective solutions
  • Successfully demonstrated ability to plan, implement and control operational budgets of $3M or larger
  • Successfully demonstrate project management skills in planning, organizing, and controlling facilities related maintenance and repair work
  • Strong interpersonal, communication (written and oral) skills, and computer competency
  • Proven leadership abilities in effective personnel management
  • Demonstrated ability to work cooperatively and collaboratively with college faculty, staff, administrators and stakeholders
  • Requires the successful demonstration of promoting importance of teamwork
  • Possess a valid driver’s license

Preferred Qualifications:

  • Master's degree in facilities, engineering, technology, architecture, business administration or similarly related field
  • Evidence of on-going professional development such as certifications, classes or licenses
  • Experience in higher education
  • Experience working with a union team
  • Successfully demonstrated working knowledge of Massachusetts Building Codes, BOCA Codes, OSHA Regulations, and/or ADA Regulations
  • Past experience working with a work order system
  • Knowledge of MA procurement regulations
  • Experience developing short (3 - 5 years) and long-term (strategic) plans
  • Familiarity with sustainable practices implementation

Special Instructions to Applicants: 

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.       

Please include a resume and cover letter with your application.  Names and contact information for three references will be required at the time of application.

Updated posting 6/25/2019


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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.