Careers at the University of Massachusetts Lowell

The Centers for Learning and Advising and Student Success (CLASS) is a centrally coordinated student academic support center and provides advising, tutoring, success coaching and a wide range of academic support services to all UMass Lowell students which include managing two testing centers on North and South Campus. The Centers for Learning is actively engaged in university-wide student success initiatives and partners with academic colleges, student affairs and other units on campus to support the retention, persistence, and graduation of all our students.

The Coordinator of Academic Support Services is part of the Centers for Learning Academic Support Services team. There are 3 areas of responsibility for this position: 1.) Assisting with coordination for the south campus testing center 2.) Engage in pro-active outreach to undergraduate students to support their overall success; 3.) Collaborate as a member of the CLASS Academic Services team in the delivery of academic support and programming.

Coordinate South Campus Testing Center

• Collaborate with the director to coordinate and oversee the tests scheduled by faculty on a daily basis.
• Coordinate and oversee the administration of the students who are scheduled to take an exam in the Testing Center on South Campus.
• Coordinate, implement, and oversee the administration of other exams, including new student retesting for ALEKS placement, through the Testing Center.
• Collaborate with the director to ensure the hiring and quality of proctors with the selection, training, supervising and evaluation of staff of the Testing Center.
• Assist in the collection and analysis of data related to testing center usage and services.
• Assist with the creation and maintenance of various informational materials, websites, and other resources for faculty, staff, and students.

Minimum Qualifications (Required):

• Bachelor's Degree with experience in academic support. 
• Strong collaboration, organization, interpersonal and communication skills.

Special Instructions to Applicants:  

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.   

Please include a resume and optional cover letter with your application.  Names and contact information of three references will be required during the application process.