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River Hawk Scholars Academy Program Coordinator

Apply now Job no: 510289
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Multicultural Affairs
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The River Hawk Scholars Academy Program Coordinator provides administrative and program support to the River Hawk Scholars Academy (RHSA), a student success and retention program at UMass Lowell that focuses on a primary population of first-generation college students as they transition from high school to college and during their first two years in college. The person who will thrive in this position will be committed to the success and well-being of first generation college students and demonstrate a record of innovative programming, attention to detail, and an evidence-driven mindset in decision-making.  This position requires the ability to manage competing priorities, work independently on projects, and the capacity to collaborate with a range of people and populations.  The person in this in this role will report to the RHSA Faculty Director and will work collaboratively with the Office of Multicultural Affairs on other initiatives for undergraduate student success.

Minimum Qualifications (Required):

  • Bachelors’ degree required, Masters’ degree (or work toward a masters) preferred
  • Minimum of 3 years’ relevant experience (preferably in higher education) working effectively with diverse student populations
  • 2-3 years’ experience working on student success initiatives in higher education
  • 2-3 years of experience designing and executing successful campus programming and developing successful cultural programs and initiatives within a multicultural environment
  • 2-3 years’ administrative experience in organizing high-level events, meetings, etc.
  • Excellent organizational and communication skills
  • Demonstrated commitment to working with and supporting diverse groups and underrepresented communities
  • Demonstrated commitment to issues of equity and access in higher education
  • Ability to work independently and balance competing priorities
  • Familiarity with or demonstrated ability to learn how to use the following software applications: Salesforce, SiS, Blackboard, Microsoft Teams, and Microsoft Outlook, flyer-creation software, and word processing, spreadsheet, and presentation software

Additional Considerations:

  • Demonstrated expertise and experience working with first-generation college students
  • Knowledge of best practices in student retention in higher education desirable
  • Bilingual in Spanish and English
  • Evenings and weekend work is occasionally required.
  • Position requires occasional travel between the campuses.

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P15. 

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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UMass Lowell


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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.