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Assistant Director - Multicultural Affairs

Apply now Job no: 514362
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Multicultural Affairs
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Office of Multicultural Affairs (OMA) is the hub for intercultural advancement, diversity, community development, and inclusion efforts on the University of Massachusetts Lowell campus.  The office serves as a resource for the campus community regarding issues and concerns related to diversity, equity and inclusion.  OMA promotes student development and leadership; enhances student success and retention; and facilitates a respectful, diverse, and inclusive campus. OMA provides educational programs, student group advising, direct student support, advocacy, and resources for successful navigation of campus and community life. Programs and services encourage identity exploration, community building, as well as cultural competency development of all UMass Lowell students. This office collaborates across campus to establish meaningful campus and community involvement in building and supporting an inclusive campus environment and providing training and outreach to target populations.

The Assistant Director of Multicultural Affairs will assist the Director in advancing the mission, goals, and strategies of OMA such as increasing the access, retention, and success of historically underrepresented or marginalized students. The Assistant Director will help in the promotion of student engagement, cohort experiences, mentorship and community building programs and will work closely with division and campus partners to develop a comprehensive infrastructure that effectively supports the growth and advancement of UMass Lowell students with a direct focus on retention and persistence efforts.  The Assistant Director will assist in the continued enhancement of a University culture that welcomes and celebrates all students through the infusion of diversity and inclusion throughout the college experience.

Minimum Qualifications (Required):


  • Bachelor’s degree required.  Masters preferred.


  • Minimum of 3-5 years relevant experience (preferably in higher education) developing & executing successful cultural programs, events, initiatives, and engagement opportunities within a multicultural environment.
  • Hold a multidimensional view of the complexities and issues that affect underrepresented and underserved students and their academic and personal success.
  • Demonstrated success in delivering high-impact programs supporting international students in areas of onboarding & orientation, acclimation/transition of both undergraduate & graduate students into the campus community, through to completion.
  • Demonstrated experience advising & supporting international and diverse students especially in areas related to identity, academic pathways, persistence & retention, sense-of-belonging, etc.
  • Demonstrated ability in advocating for international and diverse students, faculty and staff while promoting an inclusive campus culture and community.
  • Ability to establish program priorities, monitor progress toward achieving program goals, and conducts assessment to evaluate program effectiveness.
  • Demonstrated ability to work effectively within a team and with individuals and groups of various identities, cultures, and backgrounds.
  • Excellent interpersonal, organizational, and communication skills to provide direction in promoting and maintaining collaborative relationships with campus and external constituencies. 
  • Successfully manage multiple deadlines and competing priorities within a fast-paced environment.
  • Ability to hold sensitive information, navigate complex situations and advocate holistically for students.

Additional Considerations:

  • Some evening and weekend work is required

Preferred Qualifications:

  • Experience with college access programs and caseload management highly desired
  • Experience working to improve campus climate, equity and access for students/faculty/staff, and increasing workforce diversity

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P16.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. 



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UMass Lowell


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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.