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ZCHS Clinical Placement and Student Success Coordinator (Multiple Positions)

Apply now Job no: 513740
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Zuckerberg College Health Sci
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The ZCHS Clinical Placement and Student Success Coordinators represent the Zuckerberg College of Health Sciences in securing clinical nursing placements. The Coordinators works in partnership to assure all Nursing students are supported in their clinical education experiences. In addition, the Coordinators facilitate the CORI background check process in the College and support student success initiatives. These are full-time, benefited positions.

Essential Job Duties:

Coordinate with the Chair, Program Directors, and clinical partners to secure clinical placements for nursing students.

  • Coordinate all clinical placements for SSON nursing students.
  • Communicate and consult with faculty regarding current and proposed clinical placements.
  • Every semester, contact clinical partner agencies, preceptors, and alumni to complete a questionnaire regarding continued or new interest in providing clinical placement opportunities for SSON students for the following semester.
  • Inform students of placement; provide preceptor contact information and answer all student questions related to placement.

Maintain effective communications with faculty and clinical affiliates:

  • Attend program meetings when necessary and invited.
  • Communicate with potential and existing affiliating agencies and education coordinators to initiate clinical placements and preceptorships for students.
  • Communicate with Program Directors regarding changes in clinical sites.
  • Recommend potential new sites to the Program Directors.

Maintain efficient and effective documentation and reporting processes associated with clinical placements in Nursing.
Maintain expertise regarding CDC and Massachusetts Department of Public Health requirements that pertain to students and faculty in clinical sites.

  • Initiate and execute affiliation agreements/contracts with clinical sites, including renewals.
  • Maintain records associated with clinical placements for students, faculty, and clinical sites.
  • Facilitate the CORI process in ZCHS.
  • Provide verification for all CORI background checks for SSON students and clinical faculty members.

Provide support to the Zuckerberg College of Health Sciences by:

  • Provide information for compilation of reports, surveys, and accreditation applications.
  • Maintain records of clinical supervisors for all programs. Provide tuition vouchers as appropriate.
  • Assist with data analytics to support efficient course scheduling and student success indicators, such as retention and graduation rates.
  • Support student recruitment and admissions events, including but not limited to: Open House, Welcome Day, Junior Review Day, etc. Attend off-campus recruitment events as needed.
  • Assist in the development and execution of student success initiatives and activities.

Other Job Duties:

  • Promote the University’s commitment to customer service by:
    • Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed.
  • Ensuring optimum service to all internal and external partners in response to all requests for service and information.
    • Maintaining an environment that is welcoming to all
  • Performs other related duties as assigned.

Working Conditions:

Position requires confidentiality and compliance with HIPAA and FERPA regulations, occasional work on evenings and weekends, off site travel for attendance at meetings and to healthcare facilities and organizations

Impact of Actions: 

  • Individual exercises discretion and independent judgment.
  • Will be involved in developing policies and procedures.
  • Will consult with supervisor as needed.

Complexity:

  • Responsible for complex communication and problem solving to maintain positive working relationships with a variety of contacts (including high level executives) both within and outside of the University.
  • Must possess a solid understanding of healthcare organizational structure, health sciences education and practice.
  • Judgment is required in applying guidelines, policies and procedures.
  • Work requires interpretation of information and policies and procedures may be created and/or recommended.

Internal/External Communication:

  • Extremely high level of contact with clinical facilities and organizations and government agencies.
  • Regular contact with faculty, staff, and students.

Special Skills:

The ability to work effectively with diverse groups and advocate for diversity and inclusion.

Minimum Qualifications (Required):

  • Bachelor’s degree with a major in business administration, education, health or a related field and 5-7 years of related experience
  • Will consider candidates with an Associate’s degree or equivalent education and 7-9 years of experience

Additional Considerations: 

  • Master’s degree in a Health or other field desired
  • Experience in healthcare/licensed healthcare provider
  • Must be detail oriented and highly organized
  • Demonstrated negotiation and organizational skills
  • Demonstrated computer skills with word processing, spreadsheet and data based systems; experience with Microsoft Word, Excel and Access desirable
  • Ability to develop and maintain positive relationships with a variety of clinical and community partners, including, CEOs, Directors of Nursing, community based partners, hospital staff, state agencies, co-workers and students.
  • Commitment to increasing diversity in health sciences

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P17.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

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Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.