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Instructional Technologist/Designer - LMS

Apply now Job no: 510528
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Academic Technology
Salary: Salary $82,000 - $88,000, commensurate with experience and grade
Applications Open:
Applications Close:

General Summary of Position:

The Instructional Technologist is responsible for the day-to-day operation and maintenance of key Instructional Technologies on campus including hardware, software, and faculty/staff training. Duties also include developing and conducting training for faculty and administration in the following areas: Blackboard LMS, lecture capture, desktop videoconferencing, classroom technology and other technologies integrated into the classroom and curriculum.

This position helps to manage and administer the on-campus Blackboard LMS instance at UMass Lowell, acting as a technical point of contact for installation and support for all integrations. The Instructional Technologist will be expected to contribute to major projects and to the strategic goals of Academic Technology initiatives on campus.

This position has the flexibility to work 30% remote, up to 1.5 days per week.

1. Academic Technology Support: The Instructional Technologist will develop and deliver academic technology workshops and training opportunities for UMass Lowell faculty and staff.

Example of duties include:
• Develop and conduct training for faculty and administration that include Blackboard LMS, lecture capture, desktop videoconferencing, classroom technology and other technologies integrated into the classroom.
• Develop and conduct quality training that is aligned with organizational goals, policies, and procedures.
• Develop documentation and modules for academic technology on the UMass Lowell website.
• Provide 1:1 assistance to faculty with Blackboard or various academic technology tools.
• Manage and respond to calls, tickets, and email from faculty and students regarding Blackboard or various academic technology tools.

Workshops and seminars, plus online tutorials and associated materials should be developed to support these areas.

Academic Technology Tools

Evaluate, pilot, and recommend academic technology tools. Provide synergy when working with academic and administrative departments, libraries, and technology service providers throughout the university to ensure successful integration of technologies into the UMass Lowell IT environment.

Example of duties include:
• Contribute expertise to assist in project design and development for academic technology.
• Consider how current and future academic technology tools will integrate with current applications and support services.

Instructional Design Support for faculty:
The Instructional Technologist will consult and assist faculty to design media-rich courses (F2F and hybrid/blended) for students.

Example of duties include:
• Identify existing resources available on campus
• Assist faculty to expand their teaching methods and gain confidence in using various technologies (using simulations, presentations, computer, or technology assisted methods)
• Develop teaching and assessment materials
• Provide training and instruction both one-on-one and small groups

Staying Current with Emerging Academic Technologies:
The Instructional Technologist is required to stay current on trends in academic technology.

Example of duties include:
• New technology research & suitability for adoption – Gather information and determine suitability of current and cutting-edge tools and equipment utilized in a classroom setting.
• The Instructional Technologist will pursue continuous professional growth and development in the application of instructional technology.

Other Job Duties:

• Database management
• Website creation & support
• Multimedia production/support

Minimum Qualifications (Required):

  • Bachelor’s Degree required
  • Minimum of four years’ experience as an LMS administrator, including experience with LMS integrations
  • Demonstrated experience with Blackboard Administration

Preferred Qualifications:

  • Master’s Degree in Educational/Instructional Technology or Design preferred
  • A minimum five years of experience working in multimedia and Instructional Technology environments

Additional Considerations:

The candidate should:

  • Possess extensive customer service skills
  • Have excellent interpersonal, verbal, and written communication and organizational skills
  • Have the ability to work independently or as a team
  • Have the ability to manage multiple projects
  • Be familiar with instructional design principles and various instructional delivery modes
  • Have the expertise to create and present training sessions for faculty and staff
  • Have the ability to work closely with faculty to provide quality supplemental instructional resources across all disciplines
  • Have strong technical and project management expertise

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P19.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. 

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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.