Careers at UMass Amherst

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

The Talent Acquisition Coordinator plays a critical role in maintaining efficient recruitment processes and supporting the University’s recruitment and onboarding activities and goals. The Coordinator collaborates closely with Talent Acquisition and Human Resources teams as well as with hiring managers and candidates. This position applies professional human resources knowledge and sound judgment to ensure compliance with policies and collective bargaining agreements, while delivering superior customer service.

Essential Functions

• Oversee and coordinate recruitment activities in the applicant tracking system including but not limited to tracking vacant positions, monitoring requisition progress, analyzing applicant pool quality, evaluating recruitment advertising effectiveness, preparing comprehensive search summaries and offer letters.
• Manage timely submission, follow up, and implementation of personnel actions in HRIS.
• Assist walk-in applicants, new staff, and potential and current employees with general HR inquiries related to job applications and hiring processes.
• Support Talent Acquisition consultants in sourcing efforts by maintaining candidate databases and pipelines.
• Develop and maintain collaborative working relationships for recruitment processes by prioritizing open positions. Develop or revise position descriptions to align with operational needs.
• Advise hiring managers on University hiring policies, collective bargaining agreements, and effective use of the applicant tracking system (PageUp).
• Assist job applicants with the background check process, providing timely status updates to applicants and hiring authorities.
• Facilitate onboarding to create a welcoming experience for new staff by scheduling orientation sessions and assisting with hiring paperwork completion.
• Support recruitment and search activities  by reviewing and approving hiring requisitions, search proposals, and offer cards; managing applicant statuses and communications in PageUp.
• Prepare and distribute regular recruitment-related reports. Identify opportunities for streamlining processes to improve efficiency.
• Coordinate and participate in recruitment events, including virtual, onsite and offsite events including but not limited to job fairs, networking sessions, workshops and information sessions. Proactively identify and suggest participation in events that may benefit recruitment and sourcing efforts.   
• Prepare and submit employee status change requests for review and approval including interim coverage, transfers, promotions and equity reviews in compliance with collective bargaining agreements and University policies.

Other Functions

Perform other related duties and assist in projects as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• High School Diploma with a minimum of three (3) years of experience in human resources OR an Associate’s degree with one (1) year of experience in human resources.
• Demonstrated ability to apply HR knowledge and sound judgment to support recruitment and hiring processes.
• Demonstrated working knowledge of human resources practices, policies, and procedures.
• Strong organizational skills and attention to detail.
• Strong customer service skills and excellent written and verbal communication skills.
• Ability to work effectively in a high-volume environment with multiple competing demands.
• Professional, proactive, and collaborative team player with a positive attitude.
• Ability to maintain confidentiality and communicate effectively.
• Proficiency in Microsoft Office Suite.
• Ability to travel occasionally to local recruiting and networking events as business needs dictate.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bilingual in Mandarin, Vietnamese, and/or Spanish
• Public Notary License
• Experience with PeopleSoft, PageUp, or Salesforce.
• Experience in higher education or the public sector.
• Familiarity with OFCCP recruiting requirements.
• Experience attending or coordinating career fairs.
• Experience working in an HR role in a union environment or higher education.

Physical Demands/Working Conditions

Typical office environment.  Occasional travel to recruiting events may be required as business needs dictate.

Work Schedule

M-F 8:30AM – 5:00PM. 

Salary Information

Level 25

Exempt Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.