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GPS Undergraduate Admissions Specialist (temporary/part-time) in UMass Lowell
The GPS UG admissions team is seeking a part-time admissions specialist. This role is vital to supporting the needs of the UG admissions team through various administrative tasks, customer service, and student support. A strong desire to provide top-tier customer service is a must.Add something here
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Senior Salesforce Systems Analyst in UMass Lowell
UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We have an exciting portfolio of Salesforce and partner technologies, including Education Cloud, Sales Cloud, Service Cloud, FormAssembly, Schedule Once and DocuSign. All strategically focsed on student success initiatives. We are seeking an experienced Senior Salesforce Systems Analyst to join our award-winning team. The Senior Salesforce Systems Analyst will have a strong background in Salesforce requirements definition, solution design, and hands-on Salesforce configuration. This role requires a deep understanding of Salesforce best practices, the ability to translate business requirements into technical solutions, and the expertise to implement these solutions efficiently and effectively. The Senior Salesforce Business Analyst collaborates with university stakeholders to support and enhance Salesforce functionality and bring about new solutions in our enterprise Salesforce environment. This position develops business processes and workflows, engages in application design, configuration, testing and implementation. This position may lead application projects and facilitates change management and support to ensure successful deployments.
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Facilities Service Center Coordinator (two positions) in UMass Lowell
This position provides broad based Customer Service support as needed to the Facilities Service Center. Primary duties include responding to all incoming calls and visitors related to facility emergencies, maintenance requests and routine inquiries, the coordination of employee programs (such as uniforms, gas cards, cell phones, and procurement/business support) as needed to the Facilities Management Department. Miscellaneous office support will include coordinating office activities and support for multiple senior-level managers and other team members within the Facilities Management Department to ensure the smooth operation of facilities business including procurement and accounts payable processing, strategic reporting, process improvement.
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Access Services Manager/Librarian in UMass Lowell
The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the team, the Access Services Manager/Librarian is a leader who will contribute thoughtful and innovative suggestions for appropriate policy decisions; engage in meaningful assessment and planning; develop documentation for policies, procedures, and training; supervise staff; and oversee Lydon Library building operations. The Access Services Manager/Librarian reports directly to the Head of Access Services, collaborates with all library staff, and liaises with other campus colleagues as well as external partners.
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Facilities Personnel Manager in UMass Lowell
The Facilities Personnel Manager provides confidential broad based human resource management support to the department. The Facilities Management Personnel Manager is responsible for managing human resources functions within the Facilities Management department. Key responsibilities include overseeing the timekeeping system, supporting employees throughout their lifecycle (hiring, onboarding, performance, and offboarding), managing position descriptions, and coordinating searches for new staff. This position works closely with the university’s HR team and reports directly to the Executive Director of Business Operations to ensure all processes follow university policies and support departmental needs. In addition, the Personnel Manager is responsible for maintaining accurate employee records and generating reports to support planning and compliance. The role includes coordinating updates to job descriptions, helping manage organizational structure, and ensuring effective communication between Facilities Management and other university departments. Strong organizational and communication skills are essential for success in this position.
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