Human Resources and Equal Opportunity & Outreach

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Human Resources Assistant

Apply now Job no: 503812
Position type: Staff Full Time
Benefit Status: Benefited-Non-Union
Campus: UMass Lowell
Department: Human Resources & EOO
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The office of Human Resources and Equal Opportunity and Outreach invites applications for the position of Human Resources Assistant.  The Human Resources Assistant coordinates the flow of incoming visitors by determining the nature of service, resolution of general inquiries or referring to the appropriate staff member.  Assists with verification of hiring paperwork, benefit information and providing phone, email and mail support. 

Essential Job Duties Include:

  • First point of contact for incoming visitors will receive, respond and resolve routine issues for HR/payroll services from faculty, staff and students. Answering telephone calls, reviewing and sorting mail, responding to emails, monitoring and responding to HR inbox emails, printing and distributing to appropriate area, triaging calls and taking messages as needed.
  • Verifying and completing I-9 verification information via I-9 Tracker system for all employees including staff, faculty and students, including resolving issues with validity of I-9 forms and follow-up as needed.
  • Processing incoming personnel action forms both electronic and paper for temporary and student hires, date stamping, ensuring proper documentation is provided, and emailing individuals as needed to ensure receipt of missing paperwork.  Ensuring critical deadlines are observed.  Maintain and monitor pending files and tracking system.
  • Receives and responds to inquiries regarding general HR, payroll and benefits.

Minimum Qualifications (Required):

  • Education: High School Diploma or G.E.D./equivalent
  • Experience: 3-5 years of administrative experience
  • Demonstrated ability to communicate effectively handling confidential information
  • Ability to work independently
  • Demonstrated experience with computerized office applications including word processing, and spreadsheets, Microsoft Office

Preferred Qualifications:

  • Familiarity with PeopleSoft
  • Experience in Human Resources and Higher Education preferred
  • Notary Public preferred

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.      

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.

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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.