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Senior Enrollment Analyst

Apply now Job no: 502083
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: CE-Administration
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Senior Enrollment Analyst is the lead data analyst for the division of Online, Graduate, and Professional Studies.  The analyst is responsible for developing, gathering, and presenting data metrics for the division as well as establishing enrollment and program profile information, and enrollment analyses. The Senior Enrollment Analyst supports a fast-paced unit and will be involved in analyzing data from the entire student journey (prospect/lead through graduation). S/he enables graduate and undergraduate teams to set effective strategies in marketing and recruitment areas by analyzing the campaigns against defined KPI’s, and helps the division improve student services by providing various analyses including retention analyses. The Analyst collaborates closely with colleagues across the University to gather, understand, and analyze institutional data to support decision-making within the division.

Core functions of the position include: establishing and maintaining data metrics for the division, data analysis, marketing/recruitment analysis, and reporting.

Minimum Qualifications (Required):

  • Bachelor’s degree with 7-10 years relevant experience or Master’s degree with 5-7 years relevant experience
  •  5-7 years of hands-on experience as a business or data analyst included in the above experience
  • Experience with higher education data and enrollment management concepts
  • Demonstrated ability to understand various data structures and common methods in data extraction, cleaning, and transformation
  • Ability to think strategically, anticipate the needs of various units, and provide research and analytics to support those needs
  • Detail oriented, exceptional attention to accuracy
  • Ability to synthesize large amounts of data into useful information that can be used in decision-making
  • Operates a variety of software packages for data management, statistical analysis, and graphics

Additional Considerations:

  • Experience with a CRM system, specifically querying, and writing reports and dashboards
  • Experience writing SQL code to query databases
  • Proficiency with Tableau Desktop reporting platform
  • Organizational and time management skills
  • Takes initiative to learn and investigate data and systems across campus, and to notify leadership of problems identified with data sources and/or data calculations that impact divisional operations

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.      

Please include a cover letter and resume with your application. Names and contact information of three references will be required at the time of application.

Posting updated 8/5/2019


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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.