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Communication Dispatcher I

Apply now Job no: 499989
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: University Police
Salary: Grade 13, Step 1 $1,450.58 bi-weekly
Applications Open:
Applications Close:

General Summary of Position:

The Communications Dispatcher performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present the following documents: Birth Certificate, High School Diploma or G.E.D. Certificate and Driver's License.

Minimum Qualifications (Required):

  • Must be a U.S. Citizen
  • High School Diploma or G.E.D./equivalent
  • A valid Driver's License
  • Ability to work a varied work schedule including but not limited to nights, weekends and holidays
  • The ability to work effectively with diverse groups
  • Must not have been convicted of a felony or serious misdemeanor
  • Must be able to pass a background check
  • Must be able to pass a physical and psychological exam
  • Must be able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking 
  • Strong communications skills, understand, comprehend and write English

Preferred Qualifications:

  • Previous Dispatching experience preferred
  • One or two years of clerical experience and the ability to type and utilize keyboards associated with data entry

Special Instructions to Applicants:

Only internal International Teamsters Union Local 25 Bargaining candidates will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period.

Review of applications will begin immediately and continue until the position is filled.  However, the position may close when an adequate number of qualified applications are received.

Please include a resume and cover letter with your application.  Names and contact information of three references will be required at the time of application. 

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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.