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Associate Systems Administrator

Apply now Job no: 499985
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: IT-Systems Engineering
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

This being an internal opportunity, only current UML Employees, irrespective of Bargaining units are eligible to apply for this position.

The Associate Systems Administrator is a technical staff member of the Systems Engineering group in Information Technology. The Associate Systems Administrator is responsible for executing UMass Lowell’s technical designs and projects with maximum efficiency and uptime to further the mission of the University of Massachusetts Lowell.

Under the direction of the Manager of Systems Engineering, the Associate Systems Administrator is the University’s front-line staff member responsible for the smooth operations of all IT systems managed by the department of Information Technology, and is instrumental in maintaining the integrity, stability and security of IT systems.

Minimum Qualifications (Required):

  • Requires 1 or more years of experience in a large Information Technology environment with industry-recognized IT certification, or more than three years of experience without certification.
  • HS Diploma or GED/equivalent
  • A strong commitment to providing excellent customer service and ensuring the success of our customers.
  • Demonstrated technical expertise in server, network and desktop systems.
  • The ability to analyze and comprehend various technical scenarios.
  • Excellent problem solving skills
  • Demonstrated understanding of core network technologies, including DHCP, DNS, WINS, IPAM.
  • Demonstrable understanding of the Windows and Linux OS and Active Directory based environments, including file sharing.
  • Pervious production experience and understanding of VMWare vSphere environments.
  • Experience with networked storage.
  • General understanding of storage networking technologies.
  • Previous experience or demonstrated understanding of Microsoft Exchange messaging technology, including internet standards such as SMTP, IMAP, POP and MAPI, ActiveSync & EWS.
  • Working knowledge of industry best practices relating to secure computing and data security practices.
  • Understanding of core web technologies such as IIS, HTTP/HTTPS, and SFTP.
  • Experience with message hygiene products such as anti-spam and anti-virus.

Additional Considerations:

  • Preference given to candidates with previous Higher Education experience.
  • Hands-on experience in a VMware environment
  • Bachelor’s degree strongly preferred
  • The ability to explain technical concepts to non-technical users.
  • Previous experience with fibre-channel networks a plus.
  • Previous experience with a large virtual desktop infrastructure.

Special Instructions to Applicants:

This being an internal opportunity, only current UML Employees, irrespective of Bargaining units are eligible to apply for this position.

Please include a resume and cover letter with your application.  Names and contact information for three references will be required at the time of application.

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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.