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Senior Network Engineer - Wireless
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529701
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Network Services
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| The Senior Network Engineer-Wireless is a highly advanced technical staff member in the Network Services group in Information Technology. The Senior Network Engineer-Wireless is responsible for the architecture, design, configuration, and support of wireless network systems to meet the business needs of UMass Lowell.
With leadership from the Director of Network Services, the Senior Network Engineer-Wireless executes the overall vision and strategy related to University wireless network systems. They are responsible for recommending, designing, and implementing short and long term Wi-Fi network infrastructure initiatives including network design, architecture of Wi-Fi systems, and developing strategies for integrating new wireless-based services.
They collaborate closely with the Network Services team, project managers, and information security staff to provide robust and highly available wireless network services. As required, they configure wired and wireless network equipment, resolve end-user network issues using software and hardware tools, repair and install network equipment, and provide direct end-user support. They are integral in the overall services delivered to all internal and external users of UMass Lowell’s IT service catalog.
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Senior Business Systems Analyst (Document Management Systems)
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529674
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Enterprise Applications
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| The Senior Business Systems Analyst (Document Management Systems) is a key member of the Enterprise Applications team, responsible for the administration, functional support, and ongoing enhancement of UMass Lowell’s enterprise document management platform, Softdocs. This position serves as the primary functional administrator for document management systems and provides cross-support for related platforms including DocuSign, Salesforce, Form Assembly, Perceptive Content, ServiceNow, and other integrated cloud-based applications.
The Senior Analyst collaborates with university stakeholders to analyze, design, implement, and support digital document, form, and workflow solutions. This role works in close coordination with UMass System Information Technology Services (UITS) and works with the Softdocs vendor as needed to support system operations, integrations, and issue resolution, ensuring alignment with institutional goals and university information security standards.
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