Careers at the University of Massachusetts Lowell

General Summary of Position:

The Program Assistant oversees management of department administrative functions including inquiries, some budgeting and general student advising.   

Additional Job Duties:

• Assist in managing the student application, student enrollment, program marketing, and program administration of education abroad programs.
• Support the Via TRM enrollment management software product through management of student enrollment, updates/customization and reports
• Promote and market education abroad programs through departmental social media, events and outreach efforts; create, maintain and publish cyclical program marketing materials in print and web-based
• Assist in development and delivery of presentations, workshops and informational materials geared towards inclusive community programming and increasing enrollment for target populations

Minimum Qualifications (Required):

Education:

• Bachelor's degree required

Experience:

• Demonstrated administrative experience is required
• Background in education abroad programming and/or higher education administration is highly desirable
• 2-3 years professional experience required, however will consider candidates with HS diploma or GED/equivalent and at least 6-8 years of experience.

Skills:

• Excellent administrative, oral and written communications skills and attention to detail
• Demonstrated ability to work simultaneously on multiple projects, work as a member of a team and student advising skills
• Excellent judgment and ability to deal with difficult situations, including emergencies and crisis abroad
• Demonstrated intercultural understanding, familiarity of U.S. and foreign university structures, and prior experience with education abroad programming

Preferred Qualifications:

• Bachelors Degree in international studies, intercultural relations, education, foreign language, or a related field is preferred;
  Masters preferred
• Knowledge of Microsoft office (Excel, Publisher, Word), PeopleSoft, Via TRM. Use of social media in marketing and outreach helpful

Special Instructions to Applicants:

Review of applications will begin immediately and will continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

This is a part-time, temporary, non-unit, non-benefited position.

Please include a resume and cover letter with your application.  Names and contact information of three references will be required during the application process.