Careers at the University of Massachusetts Lowell

General Summary of Position:

The Campus Recreation Membership Administrator will be responsible for the following areas:

• Provide excellent customer service to our Campus Recreation Center and Boathouse members.
• Provide member cards and give access to the facility and parking lots to users with university software.
• Communicate with members on facility information, hours, closures, and events.
• Work with our Part-Time Business Administrator on any open invoices and updated member payment information.
• Work with our Asst. Director of Fitness & Rec Center Operations on training interns and student staff on collecting memberships.

Supervision Received:

• The Campus Recreation Membership Administrator will directly report to the Associate Director of Campus Recreation.

Examples of Duties and Responsibilities:

• Update member cards with appropriate access.
• Review previous day membership sales.
• Ensure proper documentation and waivers are on file for all members.
• Run reports on members and facility access.
• Keep up to date excel and documents related to members.
• Provide reports on membership revenue and projections.

Minimum Qualifications (Required):

• Minimum of a bachelor’s degree in related field or equivalent experience
• Preference will be given to candidates with previous sports and recreation administration and handing memberships

Special Instructions to Applicants:

Review of applications will begin immediately and continue until the position is filled; however, the posting may close when an adequate number of qualified applications is received.

This is a part-time, temporary/non-benefited/non-unit position. 

Please include a resume and cover letter with your application.  Names and contact information of three references will be required during the application process.