Human Resources and Equal Opportunity & Outreach

All members of the campus community must be fully vaccinated against COVID-19 and once eligible received a COVID-19 booster or obtain an approved exemption on medical or religious grounds. Vaccination/booster information must be submitted through the university’s secure vaccination portal and exemptions may be requested through the university’s EOO offices. Exempted employees must participate in university surveillance testing protocols. While face coverings are optional, every campus member is still expected to conduct daily symptom checks and to stay home if symptomatic.

Already Applied?

Update your details, view your application and progress.


Job Alerts

We'll send you an e-mail when a position becomes available that matches your search criteria.


Associate Director, Office of Multicultural Affairs

Apply now Job no: 514090
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Multicultural Affairs
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Office of Multicultural Affairs (OMA) is the hub for intercultural advancement, diversity, community development, and inclusion efforts on the University of Massachusetts Lowell campus.  The office serves as a resource regarding issues and concerns related to diversity, equity and inclusion.  OMA promotes student development, peer mentorship, leadership and enhances student success and retention through direct services such as educational programs, student group advising, student support/advocacy, and resourcing for successful navigation of campus and community life.  Programs and services encourage identity exploration, community building, as well as cultural competency development of all UML students. This office collaborates across units to establish meaningful campus and community involvement in building and supporting a welcoming, respectful, and inclusive culture and environment.

The Associate Director of Multicultural Affairs will assist the Director in advancing the mission, goals, and strategies of OMA such as increasing the access, retention and success of historically underserved students. The Associate Director will help in the promotion of student engagement, cohort experiences, mentorship and community building programs and will work closely with division and campus partners to develop a comprehensive infrastructure that effectively supports the growth and advancement of UMass Lowell students.  The Associate Director will assist in the continued enhancement of a University culture that welcomes and celebrates all students through the infusion of diversity and inclusion throughout the college experience.

Minimum Qualifications (Required):


  • Master’s degree in Student Personnel Services, Higher Education, Counseling, Psychology, Ethnic or Cultural Studies, or related field of study


  • Minimum of 5-7 years progressive experience working directly & effectively with diverse student populations, while utilizing student development tenets consistent with the position’s responsibilities and the University's strategic priorities
  • Experience developing and leading LGBTQ initiatives with experience coaching students, working with clubs/organizations, and developing, implementing and evaluating engagement programs
  • Knowledge of and sensitivity to LGBTQ issues and the educational needs of LGBTQ students from diverse ethnic, economic, and cultural backgrounds
  • Demonstrated ability to lead training & facilitative experiences for college students and university staff or faculty, especially experience with LGBTQ+ ally development training programs, such as Safe Zone or Ally Space
  • Demonstrated ability to work effectively within a team and with individuals and groups of various identities, cultures, and backgrounds


  • Ability to establish program priorities, monitor progress toward achieving program goals, and conducts assessment to evaluate program effectiveness, and coach student employees toward similar goals
  • Hold a multidimensional view with a strong understanding of the complexities and issues that affect underrepresented students and their academic and personal success
  • Excellent interpersonal, organizational, and communication skills to provide direction in promoting and maintaining collaborative relationships with campus and external constituencies
  • Ability to provide leadership and guidance to various student cohorts, groups, and individuals to achieve their mission and goals.  One should be collaborative and responsive to managing multiple relationships and projects, adapting to new priorities, and being responsive as needs change

Additional Considerations:

  • Some evening and weekend work is required

Preferred Qualifications:

  • Demonstrated knowledge of student development theory, college access, and major trends and issues faced by LGBTQ+ student populations as well as historically underrepresented students
  • Experience working to improve campus climate, equity and access for students/faculty/staff, and increasing workforce diversity
  • At least five years of experience working directly with LGBTQ+-identified and questioning individuals (e.g. community organizations, educational settings, etc.) and historically underserved students
  • Direct experience developing and implementing programs that support LGBTQ+ students from an intersectional framework

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P17. 

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

Back to search results Apply now Refer a friend

Share this:

| More
Search by Keyword

Refine Your Search

Position Type


UMass Lowell


Diversity Jobs Top Employer 2021 Logo

The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.