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Resident Director

Apply now Job no: 513754
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Residence Life
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Office of Residence Life is looking for a dynamic, student centered person to fill our Resident Director position! The Resident Director is responsible for the overall management and supervision of a residence hall, and includes staff supervision, community development, operations management, and student support. This position is a fantastic entry level opportunity to provide support and development to students while developing and growing your professional skills. 

The Resident Director at the University of Massachusetts Lowell is a senior staff member in the Office of Residence Life, supplementing nd complementing the processes of formal education by enhancing the quality of life in the residence halls; enhancing the educational environment by creating a a living and learning experience that will optimize individual growth and foster community development. Working in unison with Student Affairs staff, residence hall staff, and student leaders the Resident Director creates a residential environment conducive to the intellectual, psycho-social, moral and cultural growth and maturation of the resident population. Specific responsibilities will depend upon the individual needs of their particular residence hall and the needs of the developing Residence Life program.

Key responsibilities include:

  • Provide direct supervision and leadership to a residence hall student staff, including participation in the planning and implementation of staff training and staff selection, as well as the completion of regular evaluations of student staff.
  • Oversee the design and implementation of programs and events in the residence halls in order to enhance student development and sense of community in the residential environment.
  • Oversee the occupancy management of assigned area, including the coordination of check-ins, check-outs, fire, health, and safety inspections, roster verification, room switches, room condition reports, and damage billing.
  • Participate in the Resident Director duty rotation and respond to crises as they arise.
  • Serve as a conduct officer to address policy violations and behavioral concerns in the Residence Halls

Minimum Qualifications (Required):

  • Bachelor's Degree
  • Previous supervisory experience and the ability to work effectively with students, faculty and staff
  • Previous Residence Life experience, in a leadership role within a residence hall in a college or university
  • Proven ability to apply the tenets of student development, organizational development, staff development, and quality improvement in a student affairs setting.
  • Excellent oral and written communication skills
  • Proven ability to address the needs of student groups and staff and promote a positive residential culture and community
  • Proven ability to work closely with faculty, staff, students and parents
  • Understanding and knowledge of the residential campus conduct process, as well as a working knowledge of FERPA and other pertinent laws surrounding residential conduct
  • Proficient in many computer software programs including those in the Microsoft Office group, FileMaker Pro, Adobe Acrobat, and the University's Peoplesoft (SIS) and StarRez software

Preferred Qualifications:

  • Master's Degree in Student Personnel Services, Higher Education, or a related field of study

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P14.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received. 

Please include a resume and cover letter with your application.  Names and contact information of three references will be required at the time of application.

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UMass Lowell


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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.