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Verification Specialist

Apply now Job no: 511611
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Financial Aid
Salary: Salary commensurate with experience
Applications Open:
Applications Close:

General Summary of Position:

The Verification Specialist is responsible for all aspects of the financial aid application verification process. S/he acts as a subject matter expert on federal and institutional financial aid policies and procedures and consistently applies eligibility requirements to all students to ensure proper approval of funds.  The Verification Specialist performs a variety of duties necessary to support the delivery of financial aid to students including communicating with students and parents regarding the verification process and other eligibility issues as well as using knowledge of financial aid compliance to make independent decisions that result in accurate awards. 

The Verification Specialist will process paper financial aid documents into the Document Imaging system and provide support with the preparation, maintenance, archiving, and removal of financial aid records in accordance with federal and state retention regulations. Ensures student records are maintained within FERPA guidelines for protection of student privacy. Possibilities for hybrid/remote work available.

Minimum Qualifications (Required):

  • Bachelor’s degree plus 1-2 years financial aid experience, in lieu of Bachelor’s degree, consideration will be given to those with HS Diploma or GED/equivalent and 3-5 years of related financial aid experience
  • Thorough knowledge of federal financial aid regulations
  • Thorough knowledge of the verification process and regulations is preferred
  • Effective oral, written, listening and communication skills
  • Knowledge of basic accounting principles and record keeping

Additional Considerations:

  • Strong computer skills, including Microsoft Office Suite
  • Functional experience with a Document Imaging/Perceptive Content System preferred
  • Functional experience with a report writing tool preferred
  • Excellent interpersonal and public communications skills
  • Ability to work effectively in a fast paced environment
  • Flexibility to work evening and weekend hours as needed
  • Understanding of technology to deliver student financial aid

Preferred Qualifications:

  • Functional experience with an integrated Student Information Systems required; expertise with PeopleSoft Student Administration System preferred
  • Functional experience with a Campus Logic/Student Forms and Document Imaging System preferred

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

This is a SEIU 888 Professional Union position, Grade P15.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.  

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.

Posting updated 6/3/2022.

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UMass Lowell


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The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.