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Bike Shop Manager (part-time/temporary)

Apply now Job no: 505038
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Campus Recreation
Salary: $16/hr
Applications Open:
Applications Close:

General Summary of Position:

UMass Lowell is a national research university committed to preparing students for work in the real world, solving real problems by providing an affordable, high-quality education. Located on a high-energy campus in the heart of a global community, the university offers more than 18,000 students bachelor’s, master’s and doctoral degrees.

The Department of Campus Recreation at the University of Massachusetts Lowell is seeking a qualified candidate for the part-time position of Bike Shop Manager for the Outdoor Center and Bike Shop. The Bike Shop is a full service bike shop offering new and used bike sales, bike rentals, service, parts and accessories as well as educational experiences. The Bike Shop is open to the university community as well as public. The bike shop also manages the operations and maintenance of the University’s Freewheelers bike share. This is a part time, approximately 20 hours per week position with 4-5 days a week on site required most weeks. The Bike Shop Manager reports directly to the Assistant Director of Outdoor and Bicycle Programs.

Duties and Responsibilities:            

  • Directly oversees bike shop and bike share operations
  • Drives store performance through effective operations, marketing, outreach, data utilization and planning
  • Serves as the shop head mechanic overseeing other mechanics to ensure quality, timely and effective work
  • Shares responsibility for stock, ordering, receiving and inventory
  • Serves as the primary customer point of contact for Bike Shop and Freewheelers program via phone and email
  • Assists in facilitation of Outdoor Adventure program equipment rentals
  • Assists in hiring, training and acts as the primary scheduler for student mechanics and bike shop staff
  • Assists in delivery of bike related program serving as group ride and maintenance clinic instructor
  • Insures adherence to operational, mechanical and risk management standards, policies and procedures

Minimum Qualifications (Required)

  • Genuine interest in growing and improving the cycling culture on campus as well as in the City of Lowell
  • Excellent communication, decision making, and ability to relate to a diverse student population
  • Familiarity with current trends and practices within the bicycle retail and service industry
  • Excellent knowledge of bicycle topics: retail, mechanics, components, safety, transportation, local riding, other
  • Ability to work a flexible schedule including a significant amount of evenings and some weekends
  • Ability to prioritize, delegate and multitask in a busy and dynamic environment
  • Has a current driver’s license, a clean driving record and the ability to drive 12 passenger van with trailer
  • Previous professional retail and bicycle service experience, 3+ years preferred
  • Proficient in Microsoft Word, Excel, Outlook various social media.  Experience with Lightspeed retail preferred.
  • Park Tool School, United Bicycle Institute or other bicycle mechanic certification preferred


  • $16/hour
  • Access to all bicycle program equipment and resources as well as generous employee discounts.
  • Flexible work schedule

Position Timeline:

Target start April 2020

Special Instructions to Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.   

This is a part-time, temporary, non-unit, non-benefited position. 

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.   




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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.