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Assistant Director - State Programs

Apply now Job no: 504219
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Financial Aid
Salary: Salary commensurate with experience and grade/range
Applications Open:
Applications Close:

General Summary of Position:

The Assistant Director is responsible for the management of all Massachusetts State financial aid programs; including MassGrant, GEAR Up, Foster/Adopted Child Tuition Credit, Fee Grant, and Fee Waiver, MA High Demand, and Early Childhood Educators. 

This position works to ensure timely and accurate certification, disbursement, and reconciliation of state funds with the Massachusetts Office of Student Financial Assistance (OSFA) via their MassAid portal, in compliance with federal and state guidelines.  In addition, this position administers various state grant programs offered by other states.

This position provides support to the staff of The Solution Center with the troubleshooting and resolution of student issues related to financial aid.  Advises and counsels students and families on financial aid programs, policies and procedures, student eligibility, special circumstances, and financial planning. 

Minimum Qualifications (Required):

• Bachelors degree is required
• Thorough knowledge of federal financial aid regulations
• Professional experience in an automated financial aid office required
• Ability to work with diverse population
• Five years of higher education financial aid experience required
• Demonstrated experience with regulatory compliance
• Strong organizational skills and flexibility to adjust to changing priorities

Preferred Qualifications: 
      • Functional experience with an integrated Student Information Systems required; expertise with PeopleSoft Student Administration           System preferred

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. 

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.      

Please include a cover letter and resume with your application. Names and contact information of three references will be required at the time of application.


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UMass Lowell


The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Please read this "EEO is the Law" poster (pdf), which provides an overview of many relevant equal opportunity laws.